Lake Belton High School Provides Students with Real-World Skills and Experience by Working at The Technology Help Desk
When Lake Belton High School (LBHS) sought to give students IT experience while better supporting tthousands of Acer Chromebook users, it partnered with Acer. This customer story describes the partnership between the Texas school and Acer's online Repair Certification eLearning Program. Get the story to learn from LBHS's experience with Acer implementing the program.
What is the Technology Help Desk at Lake Belton High School?
The Technology Help Desk at Lake Belton High School supports students and educators by providing assistance with Acer Chromebooks and other educational technology. It enables students to gain real-world skills while ensuring that the school can efficiently manage the technology needs of its over 2,100 students.
How does the Acer Service eLearning Repair Program work?
The Acer Service eLearning Repair Program is an online course that teaches students how to perform basic hardware repairs on Acer devices. The 8-hour self-paced course includes interactive videos and assessments, culminating in students disassembling and reassembling an Acer Chromebook. Upon completion, they earn certification as 'Techsperts' and can work at the Technology Help Desk.
What impact does the program have on students?
The program has positively influenced students by providing them with practical skills and experience, which has encouraged some to stay in school and consider college. Currently, 15 students are certified as Techsperts, and the program aims to expand further to accommodate the growing number of devices in the district.
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