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Educare: Looking out for tomorrow
Acer understands that school IT budgets are stretched thin. Acer's Educare is a new comprehensive portfolio of technical support services for education-specific products.
The support services and warranties in Educare help to extend the life of technology in the classroom and maximize schools' return on their IT investments.
This brochure explains your Acer technical support options.
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Acer Educare is a comprehensive service portfolio designed specifically for the education market. It aims to extend the life of technology in classrooms and maximize the return on IT investments for schools. The offerings include services such as battery replacements for frequently used devices, extended warranties, accidental damage coverage, and two-way freight for repairs.
What coverage options are available in the Educare Mobility Suite?
The Educare Mobility Suite offers various coverage options, including a one or two-year extension of the limited warranty, a three-year Total Protection Upgrade that includes Accidental Damage Protection, Premium Battery Support, and two-way prepaid freight for depot repairs. This suite is tailored for devices like TravelMate notebooks, Aspire netbooks, and Iconia tablets.
How does Acer support battery maintenance?
Acer provides Premium Battery Support, which offers additional coverage beyond the standard warranty. This includes a replacement battery once a year during the three-year Total Protection Upgrade warranty period, with a maximum of three additional batteries. This support is crucial for maintaining battery performance in learning environments.
Educare: Looking out for tomorrow
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